PRIVACY POLICY

Last updated: 1 October 2026

Digital Angels AI respects your privacy. This notice explains how we collect, use and protect personal information when you visit this website, contact us or use our virtual assistant services.

1. Who we are

Digital Angels AI is the data controller for personal information covered by this notice. Contact: hello@digitalangelsai.com.

2. Information we collect

Contact details, such as your name, email address and telephone number.
Information you submit through forms, emails or discovery calls.
Business information and files you provide so we can deliver agreed services.
Billing and transaction records. We do not store full payment-card details.
Technical information such as device, browser, IP address, pages viewed and cookie preferences.

3. How we use your information

To respond to enquiries and provide requested services.
To manage proposals, contracts, projects, invoices and support.
To maintain security, prevent misuse and improve the website.
To meet legal, tax and accounting obligations.
To send marketing only where you have consented or where permitted by law, with an unsubscribe option.

4. Lawful bases

Depending on the activity, we rely on steps taken before a contract, performance of a contract, legal obligations, legitimate interests in running and protecting the business, or consent. You may withdraw consent at any time where consent is the basis.

5. Sharing information

We may share information with trusted service providers that support website hosting, email, cloud storage, project management, accounting, payments and analytics. They may process data only for agreed purposes and under appropriate safeguards.

6. International transfers

Some service providers may process information outside the UK. Where this happens, we use recognised safeguards such as UK adequacy regulations or approved contractual protections where required.

7. How long we keep information

We keep personal information only for as long as needed for the purpose collected. Enquiry records are normally reviewed after 24 months; client and financial records may be kept for up to seven years where required.

8. Security

We use reasonable technical and organisational measures to protect personal information. Please avoid sending sensitive information through ordinary contact forms or email unless agreed.

9. Cookies

This Wix website may use essential cookies and, where enabled, analytics or marketing cookies. Non-essential cookies should be used only with your choice through the site's cookie controls.

10. Your rights

You may have rights to access, correct, erase, restrict or object to use of your information, receive a portable copy, and withdraw consent. To make a request, email hello@digitalangelsai.com.

11. Complaints

Please contact us first so we can try to resolve your concern. You may also complain to the UK Information Commissioner's Office at ico.org.uk.

12. Automated decisions

We do not use personal information to make solely automated decisions that produce legal or similarly significant effects.

13. Changes to this notice

We may update this notice when our services or legal obligations change. The latest version will appear on this page.

14. Contact

Email: hello@digitalangelsai.com.

This privacy notice is a practical general template and should be reviewed against the specific tools, cookies and processors used by Digital Angels AI.